Hosting & Services
Which hosting plan is right for me?+
Web Hosting is perfect for most new websites. Choose WordPress Hosting for a managed WordPress experience, VPS for more control and dedicated resources, and Dedicated Servers for peak enterprise performance.
Can you migrate my existing website?+
Yes. Our migration specialists can move your website, databases, and email with minimal downtime, completely free on eligible plans. We handle the heavy lifting so you can focus on your business.
Where are your data centers located?+
We operate secure, enterprise-grade data centers across North America, Europe, and Asia, with continuous expansion into emerging markets like Africa to ensure low latency globally.
What is LiteSpeed Web Server and why does it matter?+
LiteSpeed is a high-performance web server that serves content up to 5x faster than traditional Apache servers. Combined with our NVMe SSDs and LSCache, it ensures your website loads blazing fast, which significantly boosts your SEO and user experience.
Billing & Accounts
Do you offer a money-back guarantee?+
Yes, every shared hosting plan includes a 30-day money-back guarantee. If you are not completely satisfied with our performance or support within the first 30 days, we will refund your hosting fees.
How does Cloudmorix billing work?+
We offer transparent, upfront pricing with no hidden fees. You can choose to pay monthly, or opt for an annual plan to receive up to a 20% discount. We accept all major credit cards and secure payment gateways.
Can I upgrade or downgrade my plan later?+
Absolutely! You can easily scale your resources up or down directly from your Cloudmorix dashboard. Upgrades are pro-rated and applied instantly with zero downtime.
Security & Support
Are free SSL certificates included?+
Yes, we provide free AutoSSL certificates for all domains hosted on our platform. They are automatically installed and renewed, ensuring your site remains secure (HTTPS) without any extra effort on your part.
How reliable is your support team?+
Our expert support team is available 24/7/365 via Live Chat and Support Tickets. Because our engineers work around the clock, you will always get a rapid, knowledgeable response when you need help.
How do you handle backups?+
We offer automated daily backups to protect your data against accidental loss or malicious attacks. You can easily restore your entire account, or just specific files and databases, straight from your control panel.